Refund policy

Refund Policy — Legendary Souls

Last updated: May 4, 2026

All items are made to order. Because of this, we do not accept returns or exchanges for change of mind, sizing issues, or general preference.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, we will make it right.

To request a replacement or refund, contact us within 7 days of delivery with:

  • your order number
  • a description of the issue
  • clear photos of the product

Once verified, we will provide a replacement or refund at no additional cost.

Non-Returnable Items

Due to the nature of made-to-order production, we do not accept returns for:

  • incorrect size selection
  • change of mind
  • personal preference

Please review product details carefully before placing your order.

Order Changes & Cancellations

Orders are processed quickly after being placed.

We cannot guarantee changes or cancellations once an order has been submitted.

Contact

For all refund or issue-related inquiries:

Email: gavin@legendarysoulsllc.com
Business: Legendary Souls LLC